Privacy policy

Privacy Policy

Last Updated: February 2026

Welcome to Apollo Snow Adventures (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, transfer, and safeguard your personal information when you visit or make a purchase on our website, use our services, or otherwise interact with us (the “Services”). It also explains your rights as a user and how to exercise them.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Who We Are and How to Contact Us

Data Controller:
Apollo Snow Adventures
Eyre Street, Galway, H91 EV1H, Ireland
Email: apollosnow@apollosnowadventures.com

If you have questions about this policy or wish to exercise your data protection rights, please contact us at the above email address.

2. Personal Information We Collect

We collect personal data that you voluntarily provide when you interact with our Services, including when you create an account, make a purchase, communicate with us, or sign up for newsletters.

Types of data we may collect include:

Contact Information: Name, email address, billing and shipping address, phone number.
Account Information: Username, password, preferences, account settings.
Transaction Data: Purchase details, items ordered, and transaction history.
Communications Data: Messages, support requests, and feedback.
Device & Usage Data: IP address, browser type, device identifiers, interactions with the Services.
Financial Information: Payment card details and transaction confirmations (processed securely via payment providers).

3. How We Collect Personal Data

We collect your personal data:

  • Directly from you when you fill out forms, register, contact support, or make purchases.

  • Automatically when you use the Services (e.g., through cookies, analytics).

  • Through third‑party service providers such as Shopify and payment processors.

4. Legal Bases for Processing Your Data

We process your personal data only where we have a lawful basis, including:

  • Contractual necessity – to fulfil your orders and provide services.

  • Consent – where you opt in for marketing communications.

  • Legitimate interests – such as improving our Services, ensuring security, preventing fraud.

  • Legal compliance – to meet regulatory obligations.

5. How We Use Your Personal Information

We may use your personal information to:

  • Provide, personalise, and improve the Services.

  • Process orders, payments, returns, and refunds.

  • Communicate with you about your account or order status.

  • Send promotional messages (only with your consent where required).

  • Enhance website and marketing performance.

  • Detect and prevent fraud and ensure safety.

6. Sharing and Disclosure

We may share personal information with:

  • Service providers (e.g., Shopify, payment processors, fulfilment partners).

  • Third‑party partners for marketing services (where consent has been given).

  • Legal authorities if required by law or to protect rights.

  • Affiliates or successors in the event of a business transaction, such as a merger or sale.

7. Data Transfers Outside Ireland or the EU

Your personal data may be processed by third parties in countries outside Ireland or the EU. In such cases, we ensure appropriate safeguards are in place (e.g., EU Standard Contractual Clauses) to protect your data.

8. Cookies & Tracking

We use cookies and similar technologies to provide and improve the Services, analyse trends, and personalise content. You can manage or reject non‑essential cookies via the cookie consent tool on our site. Details are provided in our separate Cookies Policy.

9. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.

10. Your Rights

Under applicable data protection law (including GDPR), you may have the right to:

  • Access your personal information.

  • Correct or update inaccurate or incomplete information.

  • Delete your personal data (right to be forgotten) where applicable.

  • Object to or restrict processing.

  • Withdraw consent at any time for marketing communications.

  • Data portability – receive your data in a structured format.
    You can exercise these rights by contacting us at apollosnow@apollosnowadventures.com. You also have the right to lodge a complaint with the Irish Data Protection Commission or other relevant supervisory authority.

11. Children’s Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal data from minors.

12. Security

We implement administrative, technical, and physical safeguards to protect personal data. However, no system can be completely secure, and we cannot guarantee absolute protection.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. The updated version will be posted on our site with a revised “Last Updated” date.

14. Contact Information

For questions about this Privacy Policy or to exercise your data subject rights, please contact us:

Email: apollosnow@apollosnowadventures.com
Address: Eyre Street, Galway, H91 EV1H, Ireland